
RETURNS POLICY
At Prime Steels, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy. You may return any item within 30 days of receipt for a full refund or exchange.
To initiate a return, please contact us with your order details and reason for return. We will provide you with instructions on how to return the item. Please note that items must be returned in their original condition and packaging.
EXCHANGES
If you wish to exchange an item, please contact us with your order details and the item you wish to exchange. We will provide you with instructions on how to return the item and process the exchange.
Please note that we are unable to offer exchanges on items that have been personalized or customized.
